MESSAGE FROM CENTRE MANAGER

Hi Retailers,

The Easter and Mother's Day trading periods are now behind us as we turn our focus to what promises to be our biggest Get Outlet Sale of the year. Adding to this exciting momentum, our centre has recently achieved a standout milestone in the Big Guns rankings, placing 5th highest in sales per square metre among all large shopping centres across Australia — a remarkable testament to the strength of our retail offering and the loyalty of our customers.

Looking ahead, we are thrilled to welcome several new and relocating tenants to the centre, each selected to enhance our overall shopping experience and complement our existing retail mix. These additions will not only broaden the variety available to our shoppers but are expected to drive significant additional foot traffic, further cementing our position as one of Australia's premier retail destinations. 

It is an incredibly exciting time for our centre, and we look forward to sharing some very important news on further mall upgrades in the near future. 

Greg Day
Centre Manager

GET OUTLET SALE JUNE 12-14

June Get Outlet Sale will be held from Friday 12 - Sunday 14 June. Historically, the June event is our biggest Get Outlet Sale of the year. 

As an Australian Shopping Centre first we will be hosting a Peter Alexander Pyjama Party on Saturday 13 June, from 4.30pm to 7.30pm. We will be transforming the Harbour Town Eats plaza into a dreamy pink Pyjama party set up with free entertainment, DJs, Fairy Floss, Popcorn and loads of prizes from Peter Alexander.  Following on from our success last year we will also be extending trade on Saturday June 13 till 7pm to encourage customers to stay and shop later. 

As always, throughout the weekend there will be music, entertainment and the real star of the show which is the incredible sale offers put forward by YOU!

By now you would have received a memo and email, prompting your store to submit your Get Outlet Sale offer digitally. If you are having difficulty, or have misplaced your memo, please contact us at marketing.goldcoast@htpo.com.au. To maximise your stores exposure during the event, speak to your head office about putting forward a compelling offer, fill out the form and marketing inclusions correctly and submit on time!

Looking forward to another successful event.

TOURISM UPDATE

Harbour Town will proudly be taking part in the Australian Tourism Exchange (ATE26), held from 10-14 May in Adelaide. As Australia’s largest annual B2B tourism event, ATE26 welcomes 1,600 seller delegates and over 700 buyers from 31 countries. Harbour Town will connect with more than 85 international buyers across the four-day event. ATE26 is a pivotal event for the Australian tourism industry, providing a platform to expand international partnerships, increase visibility, and drive tourism growth.

We are pleased to introduce our brand-new range of Harbour Town souvenirs and gifts, now available in our Tourism Lounge. Already proving popular with both tourists and local customers, the range features keyrings, magnets, a Koala Tote Bag, and a Palm Tree Plush Toy.

OPERATIONS UPDATE

We are pleased to introduce our new Police Beat Officer, Matt, who will be a familiar face at the centre most days and available to assist when needed.

Additionally, please be advised that a new AED has been installed in the North Mall on the column near Hugo Boss.

RETAILER UPDATE

Annual Retailer Event - The Annual Retailer Event was held Tuesday 28 April at Crafty’s Sports Bar. It was a great night to reflect on the year’s achievements and share what’s coming up ahead. It was a wonderful opportunity to acknowledge your dedication and efforts and see the Harbour Town community come together, connect & enjoy the night. Thank you to all the Retailers who came along.  

Retailer Survey - Thank you for taking the time to complete our retailer survey — we truly appreciate it. Your feedback is incredibly valuable to us. We'll be reviewing and workshopping the results as a team, and we look forward to using your insights to drive meaningful improvements.

Woolworths Trolleys – Please note that Woolworths trolleys are for Woolworths customers only. Please do not use them for transporting or relocating floor stock, as this depletes trolley availability and inconveniences Woolworths customers.

Stock levels & upcoming sale events – With the Get Outlet Sale coming up in June, make sure you've ordered sufficient stock to meet demand — a well-prepared store means a better experience for your customers and more sales for you.

Pricing Policy – At Harbour Town Premium Outlets we pride ourselves on our reputation as a premium outlet destination. Your commitment and compliance to the pricing clause in your lease is key to maintaining our unique retail proposition and benefits all centre tenants. Pricing audits are conducted regularly to assess lease requirements and to understand the customer shopping experience. If you are unsure if your store is meeting its lease requirements, please reach out to your Area/Regional Managers.

RETAILER AWARDS

MONTHLY RETAILER AWARDS

We are pleased to announce the next two recipients of our Retailer Awards:

March 2026 Winner: Studio 23
April 2026 Winner: Aje

Congratulations to the awardees!

RETAILER MOVEMENTS

Hallenstein Brother's has relocated next to Okanui

Mountain Warehouse has recently opened next to Super Dry

Gazman has relocated next to Footmaster

Peter Jackson has recently relocated next to Gazman

Royal Doulton has recently opened next to Cotton on Kids

Yochi has recently opened next to Readings Cinemas 

CENTRE STAFF DISCOUNTS

BASKIN ROBBINS: 10% off at Baskin Robbins. (Excludes 31% off days)

BUONGIORNO ESPRESSO: 10% off 

CROWN CURRENCY: Platinum Exchange Rates on any transactions.

GRILL'D Free snack chips with any purchase. T&C's apply. 

HARBOUR TOWN DENTIST: ‘New Patient Special’ for a dental check-up and clean which includes a full comprehensive oral examination, scale and clean, polish, fluoride and two dental X-rays for $205. Also offer a 10% discount to all Harbour Town Staff for treatment if required. Treatments such as fillings can vary between $220 - $340.”

INN SKIN - $15 Voucher plus take 10% off your service. T&C's apply. 

PTC: 50% off screen protectors for all Centre staff + free phone cleaning service T’s & C’s apply.

SUBWAY: 10% off or two free cookies with any sub/wrap/salad purchase

SWIEETIE: 20% off Toby's Estate Coffee

Please note offers are valid for Harbour Town Staff only. Further T&C's may apply and are subject to change. Customers must present employee ID/proof to claim.